1. Who we are
ETERPURO LTD is the controller responsible for personal information processed in connection with this website.
- Company: ETERPURO LTD
- Company number: 16187301
- Registered office: 16 Sevington Road, London, England, NW4 3SB
- Registered in England and Wales
The official company record is available at Companies House .
2. Information we may collect
Depending on how you interact with the company, ETERPURO LTD may collect the following categories of information, where applicable:
- Contact details submitted through forms, such as your name and email address
- Company or professional information you choose to provide
- The content of your enquiry or message
- Technical information such as IP address, browser and device type
- Cookie and consent information
- Correspondence between you and the company
3. How information is collected
Information may be collected:
- Directly from you, when you choose to provide it
- Through contact forms on this website
- Through email or other correspondence
- Through essential website technologies required to operate the site
- Through consent-based analytics, only where such tools are enabled and valid consent has been given
4. Why information is used
Personal information may be used, where applicable, to:
- Respond to enquiries
- Evaluate commercial opportunities
- Operate and secure the website
- Maintain business records
- Comply with legal obligations
- Improve the website, where analytics consent has been given
5. Lawful bases
Under UK data protection law, personal information must be processed under a lawful basis. The bases most relevant to this website are:
- Consent — you have given clear permission, for example for non-essential analytics. Consent can be withdrawn at any time.
- Contract — processing is needed for a contract with you, or for steps taken at your request before entering into one.
- Legitimate interests — processing is necessary for the company’s legitimate business interests, balanced against your rights and interests.
- Legal obligation — processing is required to comply with the law.
| Purpose | Lawful basis |
|---|---|
| Responding to enquiries | Legitimate interests, or steps taken at your request before entering into a contract |
| Evaluating commercial opportunities | Legitimate interests, or steps taken before entering into a contract |
| Operating and securing the website | Legitimate interests |
| Maintaining business records | Legal obligation and legitimate interests |
| Complying with legal obligations | Legal obligation |
| Improving the website through analytics | Consent |
This mapping is indicative and subject to confirmation during legal review.
8. International transfers
Some service providers may process information outside the United Kingdom. Where personal information is transferred internationally, appropriate safeguards recognised under UK data protection law must be in place, such as adequacy regulations or approved contractual protections.
9. Data retention
Personal information is retained only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, maintaining business records and meeting legal obligations. When information is no longer needed, it is deleted or anonymised.
A detailed retention schedule is being prepared and will be published here once confirmed.
10. Security
ETERPURO LTD applies reasonable organisational and technical measures designed to protect personal information against unauthorised access, loss or misuse, proportionate to the nature of the information processed. No method of transmission or storage can be guaranteed to be completely secure, and the company continues to review its measures as the business develops.
11. Individual rights
Under UK data protection law, you may have the right to:
- Access the personal information held about you
- Ask for inaccurate information to be corrected
- Ask for information to be erased in certain circumstances
- Ask for processing to be restricted in certain circumstances
- Object to processing based on legitimate interests
- Receive certain information in a portable format
- Withdraw consent at any time, where processing is based on consent
You also have the right to complain to the UK supervisory authority, the Information Commissioner’s Office (ICO) (opens in a new tab) .
12. Children
This corporate website is not intentionally directed at children, and ETERPURO LTD does not knowingly request personal information from children through the general enquiry form.
13. Third-party links
This website may link to external websites. Those websites operate under their own privacy policies, and ETERPURO LTD is not responsible for their practices. Please review the privacy information of any external website you visit.
14. Policy changes
This policy may be updated from time to time to reflect changes in the business, the website or the law. The current version will always be available on this page, and the “Last updated” date at the top of the page will show when it was most recently revised. Significant changes may be highlighted more prominently where appropriate.
15. Contact
Questions about this policy, or about how personal information is handled, may be directed to ETERPURO LTD:
- By email: [email protected]
- In writing: ETERPURO LTD, 16 Sevington Road, London, England, NW4 3SB